At Miracles Roots, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we process and ship orders.
Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- Once your order is shipped, you may receive a confirmation message or tracking details (if available).
Shipping Time
Estimated delivery times may vary depending on your location:
- Major Cities: 3–5 business days
- Other Areas: 5–8 business days
Please note that delivery times may be affected by weather conditions, courier delays, or public holidays.
Shipping Charges
- Shipping charges may vary depending on order size and delivery location.
- Free shipping promotions may be offered on selected orders or campaigns.
Order Tracking
If tracking is available for your order, we will provide tracking details through email or message after dispatch.
Incorrect Address Information
Customers are responsible for providing accurate shipping details. Miracles Roots is not responsible for delays or failed deliveries caused by incorrect addresses or contact information.
Delayed or Lost Shipments
While we work with trusted delivery partners, unexpected delays may occasionally occur. If your order is significantly delayed or lost, please contact us and we will do our best to assist you.
Damaged Packages
If you receive a damaged package or incorrect item, please contact us within 48 hours of delivery with photos and order details for support.
International Shipping
Currently, international shipping availability may vary depending on location and courier services.
Contact Us
For shipping-related questions or support, feel free to contact us:
Miracles Roots
📧 Email: miracleroots01@gmail.com
“Rooted in Beauty, Powered by Nature”